Product information & safety
Updated 15 September 2026
Earwax helps protect your ears and usually clears naturally. Ask a healthcare professional whether home cleaning is suitable. Do not use home ear tools on children or with pain, discharge, a perforated eardrum, ear tubes or recent ear surgery. Seek prompt medical advice for hearing changes.
Ear candles: unavailable to purchase
Ear candles are unavailable to purchase on this Canadian store. Health Canada advises against ear candling: it has no proven medical benefit and can cause burns, blocked ear canals and eardrum injuries. Do not place or burn candles in your ears.
Health Canada states that selling or importing ear candles for medical reasons is illegal in Canada. We retain the existing page for information and have paused purchasing. This is not a medical treatment offer.
A camera provides images; it does not diagnose infection, guarantee safe insertion or replace an examination. A manual washer does not guarantee a safe or regulated pressure.